Terms and conditions of use

Orders must be paid for at the time of ordering. Any unpaid orders will be cancelled.

Orders must be picked up on distribution day and cannot be stored for any length of time beyond this day.

Any orders not collected will be donated to charity.

Refunds will be issued for any items that suppliers cannot provide. Refunds will also be issued if it is ascertained that a product is unusable or damaged through incorrect WUC  storage or handling. Refunds will not be issued for incorrect storage or use by members after collection.

Refunds also cannot be issued for change of mind.

On distribution day, please be patient with our volunteers. Orders take time to be packed and distributed.